If that doesn't work, it's usually best to check with your payment provider next. And if you need even more speed, follow our WordPress performance checklist. Get Hulu Free Trial Without Giving Your Credit Card Information. My solution was, linking my card to my old paypal account and use paypal instead. Steps that you can take to resolve payment issues. Even when my colleague in the US maxed out ExpressVPNs device limit (which slows down inferior VPNs), Palm Springs never lagged. Along with paying for Hulu from outside the US, you can use a VPN to: It depends. At first, the support team tried to give me an extended trial period but they initiated my refund right away after I told them I wasnt interested in the extension. If you have any apps which might be changing the way your device connects to the internet, such as a security app or VPN, try disabling the app or turning it off for Lumosity before you try to log in again. We've been notified about this issue, and we'll take a look at it shortly. We can investigate the issues you're having when attempting to update your payment methods. I am so close to canceling this entire service. I asked for a refund via 24/7 live chat help, and the customer service representative put my request through with no questions asked. If retrying your payment or trying a different payment option is unsuccessful, continue troubleshooting below. 2. The "contact us" page it links to under the error message has no information about my issue. To do this: This is an invalid region error. When there's an issue with the current payment method that you are using either card or PayPal, there can be issues with the payment so you can switch to another payment method by using another card to make the payment. Time-saving software and hardware expertise that helps 200M users yearly. Follow Allen's instructions ("Log out, clear cookies, restart browser.") and also reset your browser security level to default. To manage payment methods: In Your Account, select Your Payments. If you're not sure, never click links in an email, but go direct to your bank's website. All Comments (31) Sort By: Most Helpful. Please try to use an alternative payment method (such as PayPal or a different credit card). I might just have an extra few seconds of initial buffering. Thank you. This was only about 13% slower than my baseline speed I didnt even notice a performance difference when I wasnt connected. in Mand Been with Intuit for going on 6 years now. 1) Close the dialog window for payment. It could be bypassing the VPN and leaking your real location to Hulu. What languages are available for Perfmatters? My team can investigate and may also be able to add the cards here on our end. We're unable to process your payment right now. If the VPN seems to be working, and your internet connection is ok, try the following fixes: This is a server error caused by Hulu and will only appear when watching Hulu in an internet browser. They can also add us to their allow list so that you can make your purchase. Wed like to hear from you. - Direct debit payment method. Create an account to follow your favorite communities and start taking part in conversations. If that doesnt fix it, clear your browser cache and other data, restart the VPN, reconnect, and try again. Start by clicking the button above and following the on-screen instructions. Wizcase contains reviews that were written by our experts and follow the strict reviewing standards, including ethical standards, that we have adopted. This issue may be due to incompatible browser settings. Although it worked and unblocked some streaming services, it sometimes had issues unblocking Netflix US and kept crashing. Keep in mind the fact that Hulu only accepts US-issued cards. This includes first-time orders and high-value purchases, regardless of the amount of funds available or your credit limit. Alternatively, you can use this in-depth guide to disable geolocation tracking in your browser. It is required to allow Hulu to process a temporary authorization hold to confirm your payment information. Wait for 2 days. Amazon Pay Customer Service can help you verify that you entered your payment information correctly on your order. With a virtual card, you can easily add money to your account and pay for a whole multitude of US-based services with a VPN. I've tried with 3 or 4 different cards and from different web browsers. I don't see an option to update my payment method. Both errors will usually be accompanied by one of the following messages: Sorry, we encountered an error playing this video. @ComcastJoeTruI am also having this issue. If you're having trouble changing payment options for your Microsoft account,here are some answers to common issues that may occur when you change a payment method. 3. Please include your first and last name and address. Hi @tuongvy2012. If you're still experiencing issues after checking with your bank, a quick way to contact our support team is by clicking the "Get . Then use one of the methods above to subscribe to Hulu, and log in on your device of choice to watch shows. But maybe it will work with other streaming services, I know I at least have tried some services in the past that seemed to accept my local PayPal account. WizCase is an independent review site. The good news is that it is possible to pay for Hulu from outside of the US. It can be an issue with your card, browser issues, or Hulu servers issues. Windows 7, using Chrome, and when I fill out my billing info on the "Add Your Billing Info" page of the sign up process, I click Submit and an error message saying "This Field Is Required". To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.I look forward to working with you soon! Reply 1 + XP Me too Accepted Solution #2 February 2016 Options Hulu has several subscription plans and prices, Why Does 9anime Keep Buffering? Add your preferred payment method. 2. Can you please click on my name "ComcastSelena" then "Send a message" to meet in a private message to begin? Enrolled Agent since 2008, Intuit Tax Expert since 2011. The Amazon Digital Music Store uses the default payment method specified in your 1-Click settings. However, when I go to the website and try to refill my account, I get the following error, displayed under the "Payment method" section: We are unable to process this payment transaction. If you are still unable to fix your Hulu payment issues after trying the above fixes, contact Hulu support for help. Please re-enter your credit card information or use another form of payment. Some problems are being unable to type in card details, errors after submitting payment information, and no option to update the payment method. Ive talked to over 4 customer service agents who promise to call me back and never do! Hey there @sandeep715, I can help you out with this. Although some of the best free VPNs have servers in the US that can access Hulu, they have strict data limits that prevent you from watching more than 1-2 episodes or movies per month. If you are still seeing this error after updating your payment method, you'll need to reach out to your financial institution. The problem was NOT with my credit card. Also, users can change the billing due date by requesting for Hulu payment extension. Thank you. -Try to send the payment using a different card/bank to fund the payment if possible. I worked for the I.R.S. We appreciate you visiting the Xfinity Forum. Readers may be interested in how to fix common Hulu connection errors in a short time. Other times it might be an issue with the payment method itself. Jan-23-2014 02:36 PM. Let's get this figured out @dtclark. If youre asked to provide more info after you get this message, follow the on-screen instructions. Your bank/card provider will be able to tell you why the charge was declined. Surfshark unblocks: Netflix, Amazon Prime Video, Disney+, BBC iPlayer, Sling TV, Hotstar, HBO Max, DAZN, and more, Surfshark works on: Windows, Mac OS, Android, iOS, Linux, Fire Stick, Samsung Smart TVs, LG Smart TVs, Android TV, Kodi, and selected routers. With the largest network of servers in the US, PIA reliably accessed Hulu from anywhere. The steps to sign up include: Yes, you can download and pay for Hulu through the Amazon app store. Connect VPN to the US New York server. A virtual private network (VPN) lets your devices pretend to be in other countries all around world. - Get verified if your account is still un-verified. Most VPNs wont work with devices like Roku and Apple TV, but you can install them onto your router to cover every device on your home network. @ComcastChecan you help me I really really need help and my internet will be shut off tomorrow if I cant make the payment. If you need help updating your Hulu payment information, you may seek help from the customer service team. Your bank might flag any unexpected activity on your account. Go to Solution. That being said, we may earn a commission when a user completes an action using our links, which will however not affect the review but might affect the rankings. With support for up to 10 connections on a single account, PIA lets you stream Hulu on more devices at once than any other VPN on this list. If either of these servers isnt working, most of PIAs location-based servers in the US let my colleague in New York access Hulu as well. Please let me know how to resolve. To cancel your subscription to the Services, log into your Hulu account and follow the instructions on your account page. If your card details or billing info has changed, you can update that information. Go to topic listing. It was still fast enough to watch The Handmaids Tale without lag on 2 PCs, 2 Android phones, and a Mac laptop all at once. On the bottom left, you will see 'Cancel Your Subscription.'. But it isnt fair that Hulu isnt available to buy or watch if youre outside the US even if youre a US citizen. It is usually accompanied by one of the following messages: There was an error on this page (500 error). Your comment has been sent to the queue. 2) Close TurboTax. To fix this issue, ensure that your VPN connection is established, and that you are on the correct US server for Hulu. Make sure your payment method is up to date. Please note that other pending charges or authorizations can affect the available balance on your card. You can only use PayPal accounts that have a credit card or confirmed bank account as a funding source. Watch Hulu in Australia with ExpressVPN 30 Days MoneyBack Guarantee. I spent my last 11 years at the I.R.S. We're unable to process pre-approoved payments at this time. This boosted my speeds 5-10Mbps. Support Plugin: Payment Plugins for Stripe WooCommerce We are unable to authenticate your payment method. If they report no issues with the payment method, I'd recommend getting connected to our support team. Contact your bank to resolve all other payment issues even if: 2023 Amazon Payments, Inc. or its aliates, 2023 Amazon Payments, Inc. or its aliatesAmazon Payments, Inc. | 410 Terry Ave. NSeattle, Washington 98109-5210, Managing your Amazon account for Amazon Pay, Customer help > Managing your orders and transactions. This could be a problem with international transactions, and there may be some restrictions - your bank might have the maximum limit of the payment. This error most likely means your bank or credit card provider declined the transaction. Please try restarting the video or select something else to watch, We're having trouble loading this right now, Please check your internet connection and try again. However at 71Mbps during my tests, PIA had slightly slower speeds. Please send me a message with your first and last name. Note: Just using a VPN doesnt go against Hulus Terms of Service. Purchase a gift card from MyGiftCardSupply to pay for Hulu without needing to enter any address or card details. Just use its money-back guarantee to subscribe and watch Hulu for up to 45 days, then contact support to get your money back. I finally got around this problem by logging in as guest in the intuit login page that pops up when getting ready to make the payment. If your VPN isnt working to access Hulu, here are five things to check: Check with your VPN provider to ensure you are using the right server for streaming. One thing to note, however, is that when its time to renew your subscription, prices do increase quite significantly. 4 people had this problem. For credit and debit cards, is the card still valid, or has the financial institution recently issued a replacement? Has anyone ever experienced this? You can also stream, torrent, and browse for free for up to 30 days with its money-back guarantee. 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