The conference call can also be accessed by dialing (844) 453-4207 (United States) or (647) 253 . Enjoy a 7-Day Free Trial Thru Feb 24, 2023! "Finance can be an amazing enabler for your business" says Peter Reinhardt CEO of Segment, you should "use finance as a weapon to grow". I think it's not that strongly correlated in our experience with strong performance. Seit 1984 schreibt er aus Stuttgart vor allem ber landespolitische und wirtschaftliche Themen. Like, sure, sales is one channel of the 20 I just mentioned, but its just one of 20. : I think the world that we see ourselves and all our customers moving towards is one where all of the data across all of their customer touchpoints is collected and synthesized into a modern customer data system of record, and thats what were trying to build. So very quickly we realized that, basically, it's not a good idea to disrupt classes where people are actually paying attention and taking notes on paper by asking them to take out their computer. Net Worth in 2022: $1 Million - $5 Million: Salary in 2022 . Then, how did you develop this love for aerospace? Peter Reinhardt: I find that the most motivating times for me are when it becomes clear that over the previous quarter of two, that I have failed at something because that, to me, means that over the next quarter, I now understand the thing that I need to get better at. What happened when you finally put this out there? You probably see the problem. Peter Reinhardt is the cofounder and CEO of Segment which provides a customer data infrastructure that helps businesses put their customers first. Analytics.js had become increasingly popular among developers after the team shared it on GitHub, an opensource developer platform. I lean on those direct reports, who are best a creating clarity to help me figure out how to synthesize at that next level. And Around the Series C, its all about numbers at that point. The numbers are important, but I still found that it was heavily still all about the vision. . Im happy with Google Analytics and Mixpanel. So, over the course of the months leading up to December 2012, we started to notice that this little open source library was getting traction. Peter Reinhardt, welcome to the show. Dateability aims to be the first dating app for the long-term disabled and chronically ill to offer a modern and compassionate user experience to a diversity segment that has traditionally been invisible and underserved in the world of online dating. My dad had his own business in terms of a small-scale contractor. But the world has its problems, and it doesnt care what you think in terms of how it should operate. We still had no paying customers. An 85-year Harvard study found the No. There are dozen and dozens and hundreds of analytics companies. Were building an analytics tool, like a web analytics tool, to compete with Google, Webex, Mixpanel, Kissmetrics, or Adobe Analytics. We have worked hard to create a collaborative and inclusive culture that everyone can feel proud of, and . Subscribe: Google Podcasts | Spotify | Stitcher | TuneIn | RSS | More. Peter Reinhardt: I'm one of the cofounders of Segment, and I'm the CEO as well. Total revenue grew 55.0% YoY to $300.1 million and was driven by growth in Oil and Natural gas segments. We were pretty close to a death spiral at that point," Reinhardt says. 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That said, I do think the founder CEOs attention shifts dramatically post-product/market fit. Provides CEO, CFO, Director and Chief Executives trade reports, independent equity research, and stock screening. Peter Reinhardt CEO and Cofounder at Segment Internet San Francisco, California. Heres what were going to do. Taking what could be their last chance with the money they had left, the co-founders paused and started to reflect on what they were taught at Y Combinator. Peter, the people that are listening are probably wondering How do I get the attention from an investor because obviously investors are in the game of investing. /1" When? Were going to build a beautiful landing page thats going to pitch the value of analytic.js. I think that you have something over 500 employees. : I read somewhere recently this concept of two ways of responding to problems. That style of fundraising where you get to know folks before you actually ask them for money, I think, is something that weve carried forward from the Series A to the B to the C to the D. : Got it. How can they position scheduling that meeting and keeping the fundraising conversation in the background so that they can target the discussion more towards seeking advice and then later on getting the money price, but making sure that its not going into that direction yet? You have this multiplication of all these channels that youre talking with customers on, and its all digital and many times automated as opposed to a person. Once again, ACCOs International segment fared best with sales up 5.7% (on a 7.5% rise in [], Driven by the July 2022 merger with Neenah, Inc., Q4 net sales jumped 69.1% year-over-year to $660.1 million. : Very nice. How did you go about that? We were clearly failing to find product/market fit. : Going back to the discussion on growth, you guys have experienced quite a significant amount of growth, as well, on the employee side of things. Peter Reinhardt on LinkedIn: Then I have an executive coach who talks through whatever the challenges of the week and helps me reflect on whats going well and whats not. We realized that we had one more shot at product/market fit for something. Peter Reinhardt: One interesting thing that people always said that I have not found to be true. We made a pricing and packaging change where we rolled the two separate packages into a single package, and then changed our self-service pricing relative to our sales list price for larger contracts. By. I do find that vacation is critically important for actually going and reflecting on things. Segment was acquired by Twilio in 2020. Jobs. Thats what Id tell myself. That people they previously managed may be in even bigger roles, and those people say, The time under that exec was formative for me. The third is drive, which is delivering results, probably the most straightforward one. I think we had a big success there, but I think we have also massively under-invested in pricing packaging, aligning pricing, and packaging to help customers want to buy is critically important. With all but two investors still on board, the team decided to release a version of the internal programming tool they had created build their previous products, which they had called Analytics.js. How do you go about first, identifying the problem, then finding a solution, and then executing on it as a whole when it comes to strategy and execution for Segment? Date Of Birth. Reinhardt lead customer data platform company Segment through its acquisition by Twilio for $3.2 billion last year. The other, obviously, is just scaling culture. Segment has an annual churn rate of 12.00%. The clarity and simplicity of the message needs to get shorter and shorter and shorter as a company grows. To the friends' surprise, Smith said yes. I didnt find that to be the case in our Series B fundraise. At the age of 14, he started to play in a band called the Trubeats, followed by a band called the Preachers. We built the landing page and posted it on Hacker News. How do you go about scaling the team? We work in different parts of the company now, but that dinner is a helpful time to reflect on whats working, whats not working, and what each of us can improve and do better. Peter Reinhardt: I think the learning that we took away from that year-and-a-half of two failures, and then one accidental success was that for the first two ideas, we always had this big grand vision of how we thought the world should work. Erich R Reinhardt Net Worth 2023 and insider trades. Alejandro: Very cool. Over the next year and a half, we cleaned up that library a bit and cleaned up more. Alejandro: Very cool. This 28-year-old crashed his company twice and wasted hundreds of thousands of dollars of investors' cash here's how he turned that same company into a huge success. Peter Reinhardt: I guess I was always excited about aircraft, and I was always studying different rocket designs and reading about the missions to the moon and what was going on on Mars and just always super excited about that. I recall booking the largest, most impressive conference room we had and a 10AM meeting. Its hard for them to assess the strategy with a clear head. Segment is the single platform that collects, translates, and routes your user data to hundreds of analytics & marketing tools with the flip of a switch. Then, I think when you get those right execs, then they can build out whole teams. Alejandro: Wow. I think the tough learning or humbling learning there was like the world doesnt care what you think. : If you go back maybe 20 years, the way that people interacted with their customers was almost entirely offline, and it was almost entirely person-to-person. Reinhardt: It's really not something we pay attention to. As of 2023, Peter Frampton's net worth is roughly $20 million. That was a disaster for us. We had a bunch of professors at MIT who were excited about it, and we built all this over the summer at Y Combinator. Thats hard work. So there was a little over a year and a half in there of struggle. It was not at all the growth trajectory that we wanted to be on. "We created Segment to help businesses set themselves apart in the digital age and deliver rich, connected customer experiences built on high-quality data. French-Owen: The two cents version is, as we were building the other analytics products we found there were a lot of different types of job roles that people were doing at those companies. Finally, Im sure this was a big breakthrough for you guys from understanding the value of being able to listen to your target audience. It ended up not being useful at all. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Filmed at key heritage sites all across Hong Kong, including Tai Kwun, Tang Tsing Lok Ancestral Hall and Kowloon Walled City Park, this documentary showcases Hong Kong's multicultural history. How do you go about scaling the team? From left to right -- Calvin French-Owen, Ilya Volodarsky, and Peter Reinhardt. The second value for us is tribe, which is that we want to push everyone around us to get better and be accepting of that when we feel that push from others. Organization Name. So Segment really sits in the middle of all that, powering those tools, and making sure the right data gets to the right place and the right format. Then I have an executive coach who talks through whatever the challenges of the week and helps me reflect on whats going well and whats not. Its like a snowball effect kind of thing? In a wide-ranging Q&A, Twilio Segment CEO Peter Reinhardt discusses Twilio's $3.2 billion acquisition of the company he co-founded, and the future of CDPs. What does that look like? Becky Peterson. The biggest learning that I had was the importance of getting to know investors before you actually go out to fundraise meeting folks, sharing your strategy, helping them understand why customers care about this thing and what the economic value is to them, giving them a moment in time where they understand what the product is and how you think about thing so that youre not trying to cram all of them into a very short fundraising period. I look for evidence of those four things. Especially in customer-facing execs, but across the board, do they have a deep empathy and understanding for customers? His net worth has been growing significantly in 2021-2022. Peter Reinhardt - https://twitter.com/reinpk - is cofounder and CEO of Segment - https://segment.com/ Segment helps companies capture data from every custome. Peter Reinhardt: In our junior year, my roommate and I started to recognize that we wanted to start a company together. I've tried Salesforce and. : About six months after we launched the open source library, we had a good bit of free traction some customers using the product for free. Hoy tiene sede en San Francisco, California, y tuvo . By Allison Schiff. Published: 26 Mar 2021. All Rights Reserved. (1992). Like, Classrooms should be digitized. I learned a bit from seeing that in action. I know that next year, the challenge is going to be twice as hard again. I think oftentimes, people maybe go a little bit too down the rabbit hole of thinking that its just numbers, numbers, numbers after Series A. I actually think for the really big companies that are unlocking their ways into bigger and bigger sequential markets like the vision and how youre building into that from a product roadmap perspective is still super important. We always find ourselves having to put way more effort into that than we think is necessary, and it always pays back in spades to reinforce our core company values again and again in as many different places as we can in the interview process, in the welcome package for onboarding, in the performance review at all hands every two weeks, etc. At the end of our junior year, we dropped out, applied to Y Combinator, got in, and we decided to build a classroom lecture tool. The world has some set of problems, and if youre not solving those problems, and it really doesnt care how you think it should work. Lets say, youd walk into a Nordstroms, and youd talk to someone. Some initiatives work; some initiatives dont work. Peter Reinhardt: Thanks so much for having me. Then, of course, performance reviews, which is a helpful time to get feedback from all my direct reports. I think what that means is, they want to figure out which investments are going to be good. Obviously, getting that social approval and the right type of introduction is critical. He hadn't had any kind of formal job experience, but every time we give him something he would just blow past it and just destroy our expectations. After noticing how it was being used, Taylor recommended they take it commercial and make that Segment's product. Peter and his colleague showed up and walked me through using Segment. We basically spent the next year building out various variations of that product, and frankly, not spending much time talking with customers. I think MIT is a really good place to learn theoretical computer science, but I find that many of the hardest skills to be a successful software engineer you learn in the industry right afterwards: learning how to be on a team, set a team's mission and vision, and keep people motivated. For the folks that are listening, what is the best way for them to reach out and say hi? 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