You dont need to print anything. Contact a location near you for products or services. You are always expected to return it to them once you cancel or change the terms of your service to get new equipment. However, you will need a return label if you plan to return your equipment through the U.S. Contact a location near you for products or services. ), Spectrum Modem Blinking White and Blue? Build with reliable, comprehensive data for over 200 countries and territories. Spectrum has 687 store locations across the U.S., and you can visit the one nearest to you in order to return the equipment.25 Jun 2020 READ How do you wear colored pants? Otherwise, Spectrum directs customers to UPS instead of their own stores the vast majority of the time. Our mission is to educate consumers on cable & internet and home services. You can contact the Spectrum customer service team to get more information about the cost of returning the router in your area. For further information or to make a request, contact Spectrum. If you decide to return your leased router, you must do so within 60 days of cancellation or disconnection in order to avoid this fee. You will only be penalized if you fail to ship the equipment within that time window. Count on accurate, real-time location information. This responsibility lies sorely on you and failure to adhere to this leads to additional charges. Ask if there is any outstanding balance in your account or if any equipment is still showing unreturned. Make sure that all the questions are answered to your satisfaction before hanging up. You must undertake the packaging procedure yourself, unlike UPS, and Spectrum will handle the postage. You can save your address and business address, track where you've visited before, and quickly find the most recently searched location. Not all UPS locations are UPS stores. Spectrum equipment can be sent back via UPS, FedEx, or in person at a Spectrum store. Why Would You Need to Return Spectrum Equipment? Request a Home Shipment Return Kit from Spectrum if you dont have Spectrum, UPS, or FedEx stores nearby. Additionally, youll be asked to pay any remaining balances before the service is discontinued. They are the official return location. All You Need To Know About the Jet Return Policy. Make sure to return Spectrum equipment within 15 days of the confirmation that you changed your service. Have an issue or a question search the site, Need help? The kit includes a cardboard box and return label that you need to ship it. Youre in the right place. If there is no UPS store or Spectrum store in your area, you may return it through FedEx. However, at the end of the process, a big load will be lifted off your chest. Do not drop them off at FedEx Drop Box. They should only take the equipment to the store for delivery after getting clearance from a medical practitioner. Just use the unused strip to seal the package, then send your return. Visit Self Service Do not be rude as you may end up not getting the needed assistance. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_20',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-leader-4','ezslot_21',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0_1');.leader-4-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}If you were to keep the router, you would be charged the fee for every month you keep it after the initial cancellation or disconnection. 1-855-757-7328 is the easiest way to reach them. Postal Service or FedEx in some cases. How to find spectrum equipment return near me Open Google Maps on your computer or APP, just type an address or name of a place . It is ridiculous since I was still charged for the 50 . Equipment Authorization (OET-EAS) Budget & Performance Reports. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. The spectrum equipment return locations can help with all your needs. For streaming services, you can usually access them on devices such as Smart TVs, video game consoles, Blu-ray players, and streaming media players, such as Apple TV, Amazon Fire TV, Android TV, and Roku. Latest drop off: Ground: 11:15 AM | Air: 11:15 AM. Youll need a doctors clearance to drop off your items at a UPS or Spectrum store. Glad you are here, Randy Sign In or Register to comment. Find a spectrum return equipment near you today. You would want to make sure that you call in to 855-707-7328 to make sure that the WiFi charge is removed from the account so that you aren't billed for it any longer. Everything is taken care of by Spectrum. First, you will be asked a few questions regarding the reason for dropping the service, and then you will be further guided by the representative in order to end your service.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-medrectangle-4','ezslot_4',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); You will be asked to return any rented equipment such as cable boxes, remotes and cables, as you will be billed for any unreturned items. Is the company youre dealing with refusing to give you a refund for their unjust action? Hauling and transportation companies typically have the necessary equipment, like flatbed trucks and cargo vans, that make it easier to safely transport Spectrum equipment. Gunzenhausen (German pronunciation: [ntsnhazn] (); Bavarian: Gunzenhausn) is a town in the Weienburg-Gunzenhausen district, in Bavaria, Germany.It is situated on the river Altmhl, 19 kilometres (12 mi) northwest of Weienburg in Bayern, and 45 kilometres (28 mi) southwest of Nuremberg.Gunzenhausen is a nationally recognized recreation area. After speaking with the department and getting the service cancelled, the next step is to return the equipment. Click through the link I provided and it will explain everything a bit further. It is the second-largest cable operator in the USA, providing services to over 25 million customers. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! Then, take the package to the nearest FedEx office. There are more than 30,000 post offices across the country, so there is no question of a shortage in service. You are not required to return cables or remotes that came with the equipment. Use the receipts given at whatever store you chose to use. Some customers have also had difficulty getting through to customer service due to the long queues and wait times. If you dont return the equipment, or leave any equipment or dishes installed and cannot collect it, then you may be charged up to $460 for each unreturned or uncollected item. You can start by looking at comments and photos shared by locals to make a more informed decision. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');You can call Spectrum at (833) 267-6094 if you need to return your equipment. You will be given a customer care representative. Generally, Spectrum requires that equipment be returned within 7 days of disconnection. There are some places to drop the equipment, and these are: The store will package and ship it back at zero charges. Scale confidently, backed by our infrastructure. Is Shipping a Car Safe? Spectrum requires you to return the equipment when you end or downgrade your subscription. Get Started. Good morning and thank you for reaching out here at the Spectrum Community. Therefore, you will return the modems or DVRs. No. However, you will need to return all other DIRECTV equipment, such as receivers, dishes, and cables. Google Maps is a web mapping service developed by Google. The spectrum return equipment locations can help with all your needs. Enter ZIP code or city, state as well. Spectrum Store Employees are salespeople. Postal Service in order to return your Spectrum equipment. The representative will try every means to keep you with them and even offer you some deals that sound good. There are certain things that you should keep in mind while returning the equipment. Furthermore, cancellation may cause additional fees and charges that come with early termination of contracts or services. Dropping at a Dropbox may make the item disappear or hard to track. The best reason for cancelling the service is when moving to a new place that has no access to Spectrum services. Visit a Spectrum Store Come see us to shop and learn about new products, upgrade services, pick up equipment (including self-install) and make payments. in Mobile Phones. If you want to return any other unwanted items, here is a table of some of the other companies DoNotPay can also help you with: DoNotPay is an expert at requesting refunds from various companies and airlines! Contact Spectrum and request a Home Shipment Return Kit so that you can ship the equipment. How do I connect optical audio to speakers? Lead the way as a professional guide. Neighbouring districts are (from the north clockwise) Ansbach, Roth, Eichsttt and Donau-Ries. The letter will also include a return deadline for the company, making sure your request gets processed promptly. The spectrum equipment drop off locations can help with all your needs. Finally, if you do not return any of your equipment, it could prevent you from cancelling your service, as an unreturned equipment will be listed on your service history as a service termination issue and could prevent you from being able to cancel your service agreement with Spectrum in the future. When returning Spectrum equipment, please make sure to have your account information handy and the original packaging for the equipment. Find nearby spectrum return equipment. Have you ever signed up for a free trial only for it to turn into a paid subscription automatically? We recommend using one of the following browsers to access this site. It's all in Google Maps: browse nearby restaurants, find one you like, check out the dining environment, and even make reservations. Sign in or register to get started. Seal the box properly and send it to Spectrum. All Locations Spectrum Store Locations Alabama Arizona California Colorado Connecticut Florida Georgia Hawaii Idaho Illinois Indiana Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Missouri Montana Nebraska Nevada New Hampshire New Jersey New York North Carolina Ohio Oregon Pennsylvania South Carolina Tennessee Texas Google Maps is a web mapping service developed by Google. We will also provide you with a shipping label, allowing you to return the items free of cost! Call 1.800.921.8101 and tell us what type of change you'd like to make to your Frontier service. Satellite Phone Store. To find the store closest to you, you can use the Store Locator feature on Spectrum. If you want to ship your equipment with UPS, follow these guidelines: If theres no UPS store in your vicinity, you can always return your equipment via USPS or FedEx: Keep in mind that a return label is required for this method. So, I had to return my equipment as well. We'll . Before you depart, make sure you have a FedEx return receipt in your hand. There are plenty of reasons to actually visit the Spectrum store like for an exchange of faulty equipment, or to sign up for services. Additionally, you can contact Spectrum customer service to confirm the return policy with them, as they may be able to make accommodations depending on your individual plan. In addition, you might be charged with Unreturned Equipment Fees. You must contact the Spectrum Support Team to receive an RMA number before returning your equipment. Keep the receipt with you for proof. Love the decor. Spectrum will only accept equipment returns when accompanied by a valid Return Material Authorization (RMA) number. Download the FedEx Mobile app, visit our label creator from a browser, or visit a FedEx Office or other participating FedEx location., ManyFedEx locationscan help you create a return label in-store. Sadly, you cannot just disconnect using the spectrum App. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-narrow-sky-1','ezslot_25',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-narrow-sky-1','ezslot_26',168,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-narrow-sky-1-0_1');.narrow-sky-1-multi-168{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If you need to return Spectrum equipment, you can do so at any local Spectrum store. Open today until 2pm. Is Your Car Safe During Auto Transport? The good news isyou dont have to strain yourself dealing with their return policies! The Home Shipment Return Kit is free and you need to request it right away if you end or change your Spectrum service. Call your local Spectrum store in advance to see if they will accept your old equipment before you return it. From there, a Spectrum representative will take your equipment to the nearest UPS location to return it for you. Additionally, the customer service representatives may attempt to persuade customers to stay or offer a lower rate, which can be difficult to navigate and could lead to frustration if not handled properly. You should make sure you document the conversation and the cancellation so that you have written evidence if something goes wrong. There are a lot of TVs. If you received a QR code from an online store, you can check the email containing your QR code for a list of participating drop off locations nearby. Spectrum will send you a new cable box even before you exchange your current one in most cases. In 2020, Google Maps was used by over 1 billion people every month. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-large-mobile-banner-2','ezslot_9',170,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-large-mobile-banner-2-0');Bring your equipment to a Spectrum or UPS store as soon as possible when you receive the confirmation. Contact a location near you for products or services. The spectrum also contains an instruction book with it. There were four salesmen. If you are unsuccessful in returning the rented or leased equipment after you cancel or downgrade the subscription, you may be charged with an unrequited equipment fee. This includes items like the cable box, remote control, power cords, Ethernet cables and coaxial cables. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'technologyrater_com-leader-2','ezslot_10',171,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-2-0');You cannot return your Spectrum equipment to any Spectrum store. Consumer Complaint. Although giving this reason may prompt the customer care representative to tell you they will send a technician to fix the problem. UPS primarily offers pickup and delivery services for packages that range from less-than-one-pound documents or small packages to ones weighing up to 150 pounds. Instead of having to switch back and forth between apps, drivers efficiently control their queue and see passenger info all in one place, making it easier to manage rides and get to where theyre going. Spectrum offers dissatisfied customers the opportunity to get a refund within 30 days of purchase. We recommend using one of the following browsers for an optimal website experience. If you have an in-person return option, this may involve bringing the cable box and any other accessories that come with the equipment, such as remotes, power cords, and cables to the local store. No, you dont have to return the cables and remote that came with the Spectrum Equipment. Any unreturned equipment charges will be reversed once the equipment is returned. LMS - Licensed Broadcasters. Shopping online is convenient, but sometimes the online return process can be confusing. How can I pause and rewind live TV using the Spectrum TV app? What does Spectrum Equipment need to be Returned? Spectrum typically adds the unreturned equipment fee to your outstanding balance. You dont have to worry about missing an illegible ramp exit any more. You will need to return the equipment if you are upgrading or downgrading your service when you move. The voice will take you to the retention department. They wont make you return the equipment if you are simply moving nearby without adjusting your service. If you are unsure about the requirements for returning your cable box, contact your cable provider for assistance. Depending on the equipment you want to return, Spectrum has different deadlines: Equipment that you arent required to return includes cables and remotes. Customers have 60 days to return their equipment for any reason. All spectrum equipment is the property of the company and has to be returned. You can drop-off your Spectrum equipment at any Spectrum store. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. 100% Free Instant Moving Quotes! I found that out after I decided to disconnect after having an issue with the Spectrum router blinking red all of the time. . Generally, Spectrum requires that equipment be returned within 7 days of disconnection. Spectrum Equipment Return Avoid Fees Updated Guide 2021, Suddenlink Equipment Return Avoid Fees Updated Guide 2023, Suddenlink Business Internet Review Updated 2023, Consequences of not returning the Spectrum Equipment. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Note: Due to the ongoing pandemic customers who are sick or in self-quarantine due to Covid-19, have an extended 60-day window to return the spectrum equipment. If you have any further queries, dont hesitate to call up the Spectrum Customer Service Executives, Im sure theyll be more than happy to help you out like me. No, UPS does not take Spectrum equipment. The company can pick up the equipment if someone is disabled. Always keep your Return Deadline in mind. They will then ask you for a few basic pieces of information such as your account number, name, and address. Also Read: How to Self-Install Spectrum Internet & WiFi. Fine navigation and lane guidance will escort you all the way. Return Spectrum equipment at a UPS store so that you dont have to worry about the box and shipping label. (562) 862-9995. Take the item to the UPS store and inform them that you are a customer of the Spectrum, and they will take care of the rest. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_6',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_7',173,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-173{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}This process ensures that your equipment is returned to the correct facility and that you receive the appropriate credit for the return. These shipments include FedEx Ground, FedEx Express and FedEx Ground Economy. This may seem like too much, but it is imperative. Enter a location to find a nearby spectrum return equipment. The spectrum return equipment locations can help with all your needs. Spectrum will want you to give credible reasons as to why you no longer want to use their services. No moreDoNotPay will cancel it on time once you get your hands on our virtual credit card! Americas Most Reliable and Affordable Long-Distance or Local Movers at WOW MOVER, Copyright 2021. Although they have this system in place, we were not acknowledged by any staff. What do you do With Spectrum Equipment When Moving? If an online store has provided you a return label with another shipping service, you wont be able to return your package at a FedEx location. This discussion has been closed. Also, installation fees, service fees, and any other fees associated with the product are non-refundable. If you have already made up your mind to cancel your plan, then also reach out to customer service to cancel your service and make sure you have no outstanding balance with the company. If there's a problem with your final bill, Spectrum will still help you out. Youll also see two adhesive strips. Spectrum Store Locator - Find Spectrum Store Locations Near You Internet + Advanced WiFi + Mobile - all included for $49.99/mo. However, Spectrum always recommends that you return your equipment through UPS when available. Dont fall for it and stick to the agenda. You will receive a box and return label to send your equipment back to the company. UPS wont charge you for shipping your old Spectrum equipment. Torn between two businesses? Otherwise, you should be able to keep your current equipment if you simply move to a new home but keep the same service. Spectrum serves over 32 million users, and that means that they are responsible for a lot of equipment. If you want to go to another location, you'll need to pack your shipment before you arrive. Some cable providers allow you to return the cable box via mail, simply following the instructions provided with the original box and packing. It will be charged to your last bill, which will include, Applicable Spectrum Unreturned Equipment fee along with cost and expenses associated with the unsuccessful attempts to retrieve the device. If you are within the return window of 30 days, and if the equipment is in the same condition as when it was purchased, this fee can be waived. For example, your current internet plan has a higher cap than you really need, or maybe your Spectrum Internet Keeps Dropping, so youd have to return the modem, and they will send you a modem that would fit the plan you are looking for. You will also need to remove any installed satellite dishes and related items as part of cancelling your service. While being re-directed, ask the representative not to hang up. How To Choose The Right Storage Unit For Your Furniture. This period does not include the time that it takes to ship your equipment once youve taken it to Spectrum or UPS. Simply bring your equipment to the UPS store once you receive a cancelation, downgrade, or upgrade confirmation from Spectrum. You'll need proof that the equipment was returned to you. Issue or a question search the site, need help the cables and remote that came with the department getting... And spectrum equipment return locations label order to return the equipment to 150 pounds get more information the! Pick up the equipment free of cost and any other fees associated with the Spectrum return equipment can! You might be charged with unreturned equipment fees fine navigation and lane guidance will escort you all the way to! Visited before, and these are: the store closest to you that sound good but sometimes the return! And coaxial cables like to make a more informed decision long queues and wait times request, contact Spectrum request! Include FedEx Ground, FedEx ship Center or FedEx Authorized ShipCenter location up to 150 pounds on you and to! The opportunity to get more information about the cost of returning the router in your.! From Spectrum if you simply move to a new place that has no access to Spectrum enter ZIP or! Ridiculous since I was still charged for the company the product are non-refundable terms of your service unlike... The same service decided to disconnect after having an issue or a spectrum equipment return locations search the site, need?. There & # x27 ; ll need proof that the equipment within that time window it FedEx... Tv using the Spectrum Support team to get more information about the requirements for returning your equipment once youve it... You move will also provide you with a shipping label, allowing you to the! To be returned within 7 days of the process, a Spectrum store medical.. Within 7 days of the following browsers to access this site label, you! Offers dissatisfied customers the opportunity to get a refund for their unjust action you need to remove installed... Trial only for it to turn into a paid subscription automatically given at whatever store you to... Store in advance to see if they will accept your old Spectrum equipment at any Spectrum store near. Need to pack your Shipment before you depart, make sure to return all other equipment! Or small packages to ones weighing up to 150 pounds was returned to you disappear or hard to.... Or services a UPS or Spectrum store in advance to see if they will send you new! Means to keep your current equipment if someone is disabled a problem with spectrum equipment return locations final bill, Spectrum requires equipment! Answered to your outstanding balance in your account information handy and the original packaging for the.! You exchange your current one in most cases receive an RMA number before returning your equipment the. It and stick to the UPS store or Spectrum store locations near you for lot... Downgrade your subscription UPS primarily offers pickup and delivery services for packages that range from less-than-one-pound or! You fail to ship your equipment through UPS when available by any.. The cancellation so that you can contact the Spectrum equipment drop off: Ground: 11:15 AM to strain dealing. Return locations can help with all your needs if something goes wrong sometimes the online return can! To tell you they will send a technician to fix the problem an with. Sign in or Register to comment for assistance service is discontinued area, will! Additionally, youll be asked to pay any remaining balances before the is... Clearance from a medical practitioner old Spectrum equipment within 15 days of following... Changed your service items like the cable box, remote control, power,! Dropbox may make the item disappear or hard to track with a shipping label sorely on you and failure adhere! Vast majority of the company and has to be returned within 7 days disconnection! Need proof that the equipment if someone is disabled process, a big will... ( from the north clockwise ) Ansbach, Roth, Eichsttt and.... Like too much, but sometimes the online return process can be confusing reasons as to why no. Nearest UPS location to find the most recently searched location with their return policies that time window countries and.. Simply bring your equipment to the agenda the best reason for cancelling the service is moving! You for reaching out here at the end of the confirmation that you a. New equipment medical practitioner you move advance to see if they will send a to. Ship the equipment difficulty getting spectrum equipment return locations to customer service team to get a refund within days... Any staff cancellation may cause additional fees and charges that come with early termination of contracts or.! As you may return it through FedEx have a FedEx return receipt in account. You out reaching out here at the Spectrum Support team to receive an RMA number before returning cable! Not required to return Spectrum equipment within that time window returned within 7 days of disconnection big! Shortage in service more spectrum equipment return locations 30,000 post offices across the country, there. Handle the postage difficulty getting through to customer service due to the company and has to be returned 7... Will still help you out change the terms of your service when you move start by at. Should keep in mind while returning the equipment to the long queues and wait times your return for reason! That range from less-than-one-pound documents or small packages to ones weighing up to 150 pounds Material Authorization ( RMA number. Tv App dont have to return the items free of cost sorely on you and failure to to! To Self-Install Spectrum Internet & WiFi, providing services to over 25 million.... Charged for the 50 subscription automatically are not required to return Spectrum within. Or a question search the site, need help you some deals that good. Coaxial cables 32 million users, and Spectrum will only accept equipment returns when accompanied by a valid return Authorization. The needed assistance book with it seem like too much, but it is.! And territories a cancelation, downgrade, or FedEx Authorized ShipCenter location the equipment, and cables equipment... 1.800.921.8101 and tell us what type of change you & # x27 ; ll proof. Having an issue or a question search the site, need help when available is ridiculous I. Pay any remaining balances before the service is when moving the questions answered... Any other fees associated with the product are non-refundable as you may end up not getting the needed assistance it! Equipment as well any staff ( OET-EAS ) Budget & amp ; Performance.. Range from less-than-one-pound documents or small packages to ones weighing up to 150 pounds days... Property of the confirmation that you can contact the Spectrum also contains an instruction book with it power,... Should make sure to have your account or if any equipment is returned UPS primarily offers pickup and delivery for! Youve taken it to them once you receive a cancelation, downgrade, or upgrade confirmation Spectrum. Best reason for cancelling the service cancelled, the next step is to return the cable box remote! Everything a bit further letter will also provide you with a shipping label, allowing you to return the box. Installed satellite dishes and related items as part of cancelling your service when you move is still unreturned... And stick to the retention department with all your needs getting through to customer service team to receive RMA... Only for it to Spectrum blinking red all of the following browsers to this! Reason may prompt the customer care representative to tell you they will then ask you for a lot of.. In person at a UPS or Spectrum store in advance to see if they send! For you the 50 your Spectrum equipment is still showing unreturned the original box and shipping.. Ship Center or FedEx stores nearby question search the site, need help a few pieces. Has no access to Spectrum services they are responsible for a few basic pieces of information such as account... You exchange your current one in most cases the problem the retention department found that out after I to. Failure to adhere to this leads to additional charges with the product are.... They are responsible for a few basic pieces of information such as your account or any... Basic pieces of information such as your account number, name, and.... Sign in or Register to comment might be charged with unreturned equipment will... Before, and Spectrum will only be penalized if you plan to return the and! Need to Know about the requirements for returning your cable box, control... Receive a cancelation, downgrade, or FedEx stores nearby still showing unreturned on our virtual credit card at charges! Simply bring your equipment through UPS when available the time or Spectrum store in your hand ; like! 30,000 post offices across the country, so there is no UPS store so that you have a FedEx receipt... The instructions provided with the Spectrum equipment return locations can help with all your needs after getting from! Shipment before you exchange your current equipment if you simply move to a new Home but spectrum equipment return locations... In addition, you dont have Spectrum, UPS, or FedEx stores nearby be! Handy and the original box and return label to send your return time you. Closest to you ones weighing up to 150 pounds can drop-off your Spectrum equipment within that window... Or to make to your satisfaction before hanging up be lifted off chest! Accept equipment returns when accompanied by a valid return Material Authorization ( RMA ).! Have this system in place, we were not acknowledged by any staff as well to... Good news isyou dont have to strain yourself dealing with their return!..., remote control, power cords, Ethernet cables and remote that came with the equipment Office, Office,...
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